1.- Introduction and definition of Velouria Cycles

The right to privacy, and, more specifically, the right to personal data protection, is one of Velouria Cycles’ values, as stated in our Code of Ethics.

Velouria Cycles is fully committed to compliance with the regulations in force, the General Data Protection Regulation of the European Union, and the regulations relating to personal data protection in force at any given time, this being a priority objective.

The purpose of this policy is to explain how Velouria Cycles will treat your personal data, which may be collected through the various forms that may be provided for this purpose, either on the website or through other channels. Your personal data will be treated by Velouria Cycles confidentially and only for the purposes to which you have consented, as explained below in this policy.

In general, personal data will be processed by the company that makes up Velouria Cycles, which is formed by Antonio García Bonavia, belonging to the sector of sporting goods retail trade within the cycling sector.

This company is domiciled at c/. San Pedro 7, Bajo, 03680 Aspe – Alicante, Spain. Velouria Cycles is coordinated from the aforementioned facilities in Aspe, where the company’s systems and services are centralised, so that it can be managed in a unified way. Therefore, the file where your personal data will be stored will be treated internally as a single database upon which you will be able to exercise the rights described below.

2.- Treatment purposes

We inform you that any personal data you provide will be processed by Velouria Cycles, which is formed by Antonio García Bonavia, belonging to the sector of sporting goods retail trade in the cycling sector, with registered office at c/. San Pedro 7, Bajo, 03680 Aspe – Alicante, Spain.

Your personal data will be treated confidentially by Velouria Cycles for the following purposes:

• To manage, where appropriate, purchase orders for Velouria Cycles products and services;
• To manage your user subscription to Velouria Cycles;
• To send you information about products and services offered by Velouria Cycles, if you have authorised us to do so;
• To send you information from third-party companies that collaborate with Velouria Cycles about events, raffles, and exclusive promotions for Velouria Cycles users, if you have authorised us to do so;
• To send you the Velouria Cycles newsletter, if you have authorised us to do so;
• To treat information in a personalised manner in accordance with the tastes and interests communicated by the user, or for us to make potential assumptions based on your browsing habits on the website or your reactions to our communications, if you have authorised us to do so;
• To conduct research, surveys, and market research, if you have authorised us to do so;
• To register on Velouria Cycles’ websites.

Please note that, in some cases, it may be necessary to process your personal data in order to comply with legal obligations, or in connection with any contractual relationship we may have with you.

In all other cases, and whenever appropriate, we will ask for your consent to process your personal data.

3.- Mailing commercial communications and segmented communications based on your profile

We will send or communicate commercial information related to Velouria Cycles’ products and services if you have authorised us to do so by giving your consent.

If you have subscribed to the Newsletter, we will periodically send it to you with news and information about Velouria Cycles. You can revoke your consent at any time by clicking on the “unsubscribe” link.

The communications that you may receive from Velouria Cycles may be segmented according to your profile, taking into account the tastes and preferences that you have expressed to us, either because they are required for executing a contract between the data subject and the data controller, because you have given your explicit consent, or because there is a regulation that authorises it, and you will be duly informed in each case.

In this regard, we will send or communicate information about products, activities, and services that are personalised for you, in accordance with your tastes and preferences.

We inform you that you can withdraw your consent to receive commercial communications at any time, either from within each of the communications, by clicking on the “unsubscribe” link, or by communicating your desire to withdraw your consent to the following addresses:

(i). By email at  velouriacycles@gmail.com

(ii). By post addressed to the Customer Service Department, with the reference, “Personal Data”, to the address at c/. San Pedro 7, Bajo, 03680 Aspe – Alicante, Spain.

4.- Automated decisions and profiling

Your personal data may be processed by automated systems for some services. This means that certain decisions are made automatically, without any human intervention. For example, how to display the preferences you have selected on the website, the privacy notice, or sending commercial communications, among others.

We may also process your data to create a profile in order to predict your behaviour on the website by showing you products on the home page that may be of interest to you based on the preferences demonstrated through your browsing habits and information obtained through cookies.

5.- Retention periods

Your data will be kept for the period of time established in the table below, without prejudice to its conservation and maintenance, under appropriate blocking to make it available to the Authorities responsible for the different applicable matters.

Treatment	How we determine how long we retain your data
To manage, where appropriate, purchase orders for Velouria Cycles products and services	We will retain your purchase order details for the duration of your purchase and for as long as Velouria Cycles has any obligations of any kind arising from your purchase
To manage your user subscription to Velouria Cycles	We will retain your data for the duration of your subscription, by virtue of the execution of the contract, and in accordance with Velouria Cycles’ continuing obligations arising therefrom.
To send you information about products and services offered by Velouria Cycles, if you have authorised us to do so	We will retain your data for as long as you do not revoke your consent to its processing
To send you information from third-party companies that collaborate with Velouria Cycles about events, raffles, and exclusive promotions for Velouria Cycles users, if you have authorised us to do so	We will retain your data for as long as you do not withdraw your consent for the third-party companies with which Velouria Cycles collaborates to process your data
To send you the Velouria Cycles newsletter, if you have authorised us to do so	We will retain your data as long as you do not unsubscribe from receiving it
To treat information in a personalised manner according to the tastes and interests communicated by the user, or what we may infer from your website browsing habits or your reactions to our communications, if you have authorised us to do so	We will retain your data for as long as you do not revoke your consent to its processing
To conduct research, surveys, and market research, if you have authorised us to do so	We will retain your data for as long as you do not revoke your consent to its processing
To answer any queries or requests for information that you have made through any of the channels that Velouria Cycles has made available to you	We will retain your details for the purpose of responding to your query and for as long as there may be an obligation on the part of Velouria Cycles in relation to the response we have given you
To register on our website	We will keep your data as long as you do not unsubscribe

6.- Exercise of rights and claims before the AEPD (Spanish Data Protection Agency)

As a consequence of Velouria Cycles processing your personal data, the legislation in force grants you a series of rights.

In particular, you may exercise the following rights:

• Right of access: You have the right to know what personal data we process about you in accordance with the purposes of which we have informed you.
• Right of rectification: You have the right to be able to rectify any data that is inaccurate or incomplete.
• Right of erasure: You may request that your personal data be deleted from our files.
• Right to object: You may object to the processing of your data in connection with direct marketing activities. Also, for personal reasons, unless the basis for the processing is ‘legitimate interest’.
• Right to restrict processing: You may request that the processing be restricted in the event that you contest its accuracy. In other words, the processing will be restricted when it is unlawful and you have objected to erasing your personal data, insteadrequesting that its use be restricted. When the data are not required for processing, but you need them for the purpose of formulating or exercising or defending claims.
• Right to personal data portability: You will have the right to request that your personal data be communicated to another data controller, provided that this is technically possible and that it is covered by the situations established in the case that the processing is based on consent, or on a contract signed with the data controller.

In compliance with the provisions of the Law on Information Society Services and Electronic Commerce (LSSI), you may revoke your consent to being sent electronic commercial communications at any time.

Revoking your consent to the processing of your personal data.

You may exercise your rights by contacting the Data Protection Committee by any of the following means, enclosing a copy of your ID card or equivalent identification document:

(i). By email at  velouriacycles@gmail.com

(ii). By post to the following address: c/. San Pedro 7, Bajo, 03680 Aspe – Alicante, Spain, with the reference, “Data Protection”.

Likewise, if you do not wish to exercise a specific right, but you need to make a query or suggestion regarding the processing of your personal data, you can also contact the addresses above to exercise your rights.

On the other hand, Velouria Cycles informs you that you have the right to file a complaint with the Spanish Data Protection Agency (AEPD), which is the competent authority for data protection.

7.- Confidentiality and security in data processing

The information received by Velouria Cycles by any means will be treated with the utmost reserve and confidentiality.

Velouria Cycles also declares and guarantees that it has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access, and theft of the data provided by users, without prejudice to informing that security measures on the Internet are not impregnable.

8.- Social media

You can join the groups that Velouria Cycles has on different social networks. Any user who becomes a fan or follower of any of these groups accepts the terms of use and privacy policy of the corresponding social network.

9.- International transfers

In some instances, personal data may be processed outside the European Economic Area (EEA). In these situations, Velouria Cycles ensures that every measure and control is in place to secure and protect the processing of your personal data.

The main measures that Velouria Cycles takes during an international personal data transfer are signing standard contractual clauses approved by the European Commission, binding corporate rules and certifications or codes of conduct approved by the European Commission.

10.- Contact Velouria Cycles

If you have any queries or concerns about the processing of your personal data, please contact us:

(i). By email at  velouriacycles@gmail.com

(ii). By post addressed to the Customer Service Department, with the reference, “Personal Data”, to the address at c/. San Pedro 7, Bajo, 03680 Aspe – Alicante, Spain.

11.- DPO contact details

Contact email for the Data Protection Officer: velouriacycles@gmail.com