Terms and Conditions

Using services or contracting products on www.velouriacycles.com implies the acceptance of the following general conditions:

1.- Acceptance and availability of the General Terms and Conditions of Contract
By accepting this contract, you declare:
a) that you are an individual of legal age and have the capacity to enter into a contract,
b) that you have read and accept these general conditions.

These general conditions (hereinafter, “the General Conditions”), regulate the legal relationship arising from the contracting processes carried out between the users-clients (hereinafter, “the Clients”) of the e-commerce website located at the URL https://velouriacycles.com property of Antonio García Bonavia – 44753327L, with a registered address at:
c/. San Pedro 7, Bajo 
03680 · Aspe (Alicante)


The Clients accept the General Conditions from the moment they use or contract the service or purchase any product. The Clients are entitled to print and store this document. Velouriacycles.com provides the e-mail address velouriacycles@gmail.com so that the Clients can ask any questions concerning the General Conditions.

2.- Applicable standards
These General Conditions are subject to the provisions of Law 7/1998, of 13 April, on General Contracting Conditions, Law 26/1984, of 19 July, General Law for the Defence of Consumers and Users, Royal Decree 1906/1999, of 17 December 1999, which regulates Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of 13 December, on the Protection of Personal Data, Law 7/1996, of 15 January, on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.
If you do not reside in Spain and Spanish law does not apply to you, you cannot contract the services or products of velouriacycles.com.

3.- Modification of the General Conditions
Velouriacycles.com can modify these General Conditions by informing the Clients with sufficient notice in order to improve the services and products offered through velouriacycles.com. This duty of notification will be deemed to be fulfilled by the modification of the General Conditions displayed on the velouriacycles.com website.
In any case, the General Conditions shall be consulted before using the services or contracting products.

4.- Description of products, prices, and services
The velouriacycles.com products are sold through puchases made on the website, www.velouriacycles.com, which shows the features, manufacturer, price, and images that reflect, as closely as possible and whenever possible, the product as it is sent to the Client.

The packaging shown, corresponding to products, etc., may be subject to modifications by the manufacturer in order to improve their presentation.

The products offered by velouriacycles.com are valid for an indefinite period of time and may be modified, amended, or cancelled without prior notice to users and regular or occasional consumers. The prices published may also be modified, amended, or cancelled, and the products will be invoiced based on the rates in force at the time the order is registered.
Our product offers and prices are valid as long as they are displayed on the website www.velouriacycles.com and they are always subject to stock availability.

For products that are not in stock, our offers and prices are valid subject to availability from our suppliers.

In any case, the availability status of the products will be displayed prior to each order.
However, if the product is not available after the order has been processed, the Client will be informed by e-mail or telephone either of the order’s partial delivery or cancellation. The Client will be refunded the full or partial amount of their order within 30 days of placing the order.
The prices of our products are shown in Euro per unit (€/unit), all taxes included (within the European Community); shipping costs are not included, the amount of which will be indicated at the time of final confirmation of each order.
The civil liability of velouriacycles.com for the products supplied is limited to the value of said product. The user or consumer waives any liability to velouriacycles.com for any concept in any case of dissatisfaction with the products purchased on velouriacycles.com, as well as possible failures, slow access, or errors in accessing the Website, including loss of data or other information that may exist on the computer or network of the user accessing velouriacycles.com.

5.- Orders
Orders placed online via www.velouriacycles.com involve contractual data between the Client and velouriacycles.com, which will be confirmed and collected by both parties prior to shipment.
Velouriacycles.com reserves the right to cancel or refuse any order from a Client with whom they have a dispute regarding payment for a previous order.

We commit to accepting orders in accordance with the terms of the general conditions of sale set out herein.

The Client declares that he/she is aware of and accepts these general terms and conditions of sale before confirming his/her orders.

Confirmation of an order therefore implies the acceptance of these General Conditions of Sale. Unless proven otherwise, the data recorded by velouriacycles.com constitutes proof of all transactions between velouriacycles.com and their Clients.
For the purposes of these general terms and conditions and the fair fulfilment of obligations by both parties, orders placed via the website or by telephone before 2:00 p.m. shall be considered orders of the day.

6.- Payment methods
Payment for any purchase on velouriacycles.com can be made by credit/debit card (Visa, Mastercard, Visa Electron, and/or similar), by bank transfer to our current account, or via the PayPal payment platform.

Velouriacycles.com reserves the right to change or modify the current account into which the Client may pay for their order by bank transfer.

All purchase transactions on velouriacycles.com are carried out within a strict framework of confidentiality and encryption, thanks to the SSL protocol.

Velouriacycles.com never has access to your bank details or stores them on its servers. For this reason, you will have to provide them again every time you make a new purchase on our website.

7.- Delivery
Delivery times depend on the time taken to process and ship the order, and may vary depending on the distribution network provided by the transport agencies in each region. No payment is due at the time of delivery.

The delivery times vary for each sale and are indicated in the shipping section of our website. Under normal conditions, the minimum delivery time for an order placed through www.velouriacycles.com before 2:00 p.m. is 1 day and the maximum is 10 days, depending on the type or class of product and the country of delivery.

Products are shipped to the address indicated by the Client when placing the order, to be delivered during normal working hours.

Velouriacycles.com offers Clients the option to sign up as users, registering their identification and shipping details to speed up the process for subsequent purchases by simply selecting one of the various shipping addresses that can be stored, modified, deleted, or created.

Velouriacycles.com assumes no responsibility for the consequences of any delays in delivery.
In the event that the recipient cannot be located at the place indicated on the order, the transport agency will leave a notice with a telephone number so that you can specify the exact date, time, and place of the second delivery attempt and, failing this, it will be done on the following working day. If delivery is unsuccessful, a second notice will be left and the order will be placed at your disposal at the office of the courier agency nearest to the place indicated for delivery. In any case, you can contact us at velouriacycles@gmail.com.

8.- Returns
Velouria Cycles will accept product exchanges within 15 days from the original purchase date. The product MUST be in its original condition and in its original packaging. If it is not in the same condition and packaging as it was when you received it, it cannot be returned for exchange! Velouria Cycles will only process exchanges for products that were purchased online, directly from velouriacycles.com. If you purchased from a Velouria Cycles dealer, you must contact them for their return/exchange policy. You must also be the original purchaser with a valid order confirmation from Velouria Cycles or have a Velouria Cycles factory sales receipt. We only exchange the returned product for another Velouria Cycles product; we do not issue cash refunds. You will be responsible for shipping costs to return the product to us. Velouria Cycles reserves the right to charge a restocking fee on any returned product. Please contact the Velouria Cycles warranty department at velouriacycles@gmail.com for the next steps.

9.- Intellectual property
The contents provided by velouriacycles.com are subject to intellectual and industrial property rights and are the exclusive property of Antonio García Bonavia or natural or legal persons indicated. By acquiring a product or service, velouriacycles.com does not give the purchaser any right of alteration, exploitation, reproduction, distribution, or public communication of the same; velouriacycles.com reserves all these rights. The transfer of the aforementioned rights shall require the prior written consent of velouriacycles.com. The Client may not make such content available to third parties.
The intellectual property covers, in addition to the content included in velouriacycles.com, its graphics, logos, design, images, and source code used for programming.

10.- Use of the service and liability
The user commits to using the services and contents of the website in accordance with the law, morality, public order, and these general conditions of use. He/She also commits to making appropriate use of the services and/or contents of the site and not to use them for illegal or criminal activities and/or violate the regulations on intellectual property or any other forms of applicable law.
Velouriacycles.com reserves the right to suspend or terminate, in whole or in part, with or without notice, any content or user account that violates these terms of use of the Service.
Velouriacycles.com does not guarantee the permanent availability of the services, being exonerated from any liability for any damages caused due to the service being unavailable due to force majeure or errors in the telematic data transfer networks beyond its control.
Velouriacycles.com is not responsible for the content of links to other websites that are not owned and controlled by velouriacycles.com.
By registering as a user, you agree that velouriacycles.com may send you email newsletters that include advertising. You also agree to us saving your personal data and shipping addresses for the sole purpose of having them available to you in order to expedite future purchasing processes within our website.
The Client declares that he/she is aware that the information provided by velouriacycles.com through its services is not legally binding and is only offered for information purposes.
The consultation service is offered for information purposes and has expressly limited effects, as potentially relevant documents may not be reviewed and no complete information is available in any case. Hence, it is a limited opinion subject to applicable law.

11.- Privacy and Personal Data Protection
By providing their email address or other personal data, which is a necessary requirement for contracting certain services, Clients give their permission for these addresses to be processed and also used to send commercial communications for the promotion or advertising of the services and products exclusively supplied by velouriacycles.com, and these data may not be passed on to other persons or companies. Velouriacycles.com makes the email address velouriacycles@gmail.com  available to Clients so that they may revoke their consent.
Velouriacycles.com declares that they comply with current data protection regulations, in particular, Organic Law 15/1999 of 13 December 1999 on the Protection of Personal Data and Royal Decree 1720/2007 of 21 December 2007, which develops the aforementioned organic law. Velouriacycles.com makes available to Clients the means of contact referred to in the above paragraph so that they can exercise their rights of access, rectification, cancellation, and opposition guaranteed by current legislation.

12.- Governing law and competent jurisdiction
These General Conditions shall be governed by and construed in accordance with Spanish Law.

13.- Notifications
All notices, summons, requests, and other communications to be made by the parties in relation to these General Conditions must be in writing and shall be understood to have been duly made when they have been delivered in person or sent by ordinary mail to the other party’s physical address or email address, or to any other address or email address that each party may indicate to the other party for these purposes.

14.- Nullity and ineffectiveness of the Clauses
If any clause included in these General Conditions is declared totally or partially null and void or ineffective, such nullity or ineffectiveness will only affect said provision or the part of the same that is null and void or ineffective, and the General Conditions will persist in all other respects, and said provision, or the part of the same that is affected, will be considered to not be in force.